Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Request a quote or contact us through our website
• Call or email us directly
• Book our services
• Subscribe to our newsletter or updates

This may include your name, email address, phone number, property address, and details about the services you require.

2. How We Use Your Information

We use the information we collect to:

• Provide quotes and communicate about our services
• Schedule and perform lawn care services
• Send service reminders and updates
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or sale

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Customer records are typically retained for 7 years for business and tax purposes.

6. Your Rights

Under Australian Privacy Law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Website Analytics

Our website may use cookies to improve your browsing experience. We may also use analytics tools to understand how visitors use our site. You can control cookie settings through your browser preferences.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: